GenAI Multilingual Specialist — LLM/VLM Evaluation & SFT Expert

About this role

We are currently seeking language experts with native or fluent proficiency in: Thai French (France) Vietnamese Malay Japanese Korean Indonesian Arabic (Gulf) Spanish (Mexico) Portuguese (Brazil) Tagalog About the Role: At TELUS Digital, we help the world’s leading organizations build safer, smarter, and more reliable AI systems. As a GenAI Multilingual Specialist — LLM/VLM Evaluation & SFT Expert, you will support the development and evaluation of next-generation Large Language Models (LLMs) and Vision-Language Models (VLMs). Your role is to act as the “human reasoning layer” behind AI systems by evaluating multilingual AI-generated content for factual accuracy, logical consistency, instruction adherence, and cultural relevance. You will work across multilingual Supervised Fine-Tuning (SFT), rubric-based scoring, fact verification, and multimodal (image + text) evaluation workflows. Responsibilities Evaluate AI Outputs Review AI-generated responses for quality, reasoning accuracy, factual correctness, and compliance with project guidelines. Create and evaluate multilingual Supervised Fine-Tuning (SFT) data to improve AI model performance across multiple languages and domains. Perform Multimodal (VLM) Assessment Analyze relationships between images and text outputs to evaluate contextual accuracy and multimodal reasoning quality. Apply Rubric-Based Scoring Assess outputs using structured scoring frameworks and standardized evaluation rubrics. Conduct Research & Fact Verification Verify claims using authoritative sources and apply citation standards to distinguish factual information from unsupported assertions. Escalate Edge Cases Identify ambiguous outputs, policy concerns, and reasoning inconsistencies that require escalation or additional review. Maintain Operational Accuracy Follow complex project SOPs and quality standards consistently across high-volume evaluation workflows.