Voice & Speech AI Specialist - Intermediate (AI Community)

About this role

About the Role: At TELUS Digital , we are teaching AI to listen and speak with human-like precision. As a Voice & Speech AI Specialist in our AI Community , you are at the forefront of Audio Machine Learning. We look to our community to help us refine speech recognition (ASR) and text-to-speech (TTS) systems. You will analyze the rhythm, intonation, and phonetic nuances of your native language to ensure that AI voices sound natural, empathetic, and culturally appropriate. At TELUS, you are helping our community give AI a truly human voice. Key Responsibilities: Perform deep-dive evaluations of AI-generated speech (TTS) for naturalness, accent precision, and emotional inflection in your native language. Review and refine automated transcriptions (ASR) to ensure they capture the subtle rhythms and regional dialects of your native tongue. Collaborate on the development of "Gold Standard" audio datasets, ensuring high phonetic diversity and articulation clarity. Analyze the prosody and intonation of voice outputs to ensure they align perfectly with user intent.