Patient Financial Clearance Leader

About this role

Mercor is working with a leading AI research lab to improve the capabilities of next-generation AI systems. We are seeking experienced Patient Financial Counselling and Financial Clearance leaders to support the evaluation of AI tools designed to enhance financial clearance operations and patient financial assistance workflows. Your expertise in charity care, self-pay collections, financial screening, and patient financial advocacy will help shape AI systems that improve patient access while optimising revenue capture. **Responsibilities** - Lead patient financial counselling and financial clearance operations including charity care screening, financial assistance applications, and self-pay resolution. - Evaluate AI-generated financial counselling recommendations, eligibility screening outputs, and patient communication drafts for accuracy and appropriateness. - Screen patients for Medicaid eligibility, charity care qualification, and financial assistance program enrollment. - Counsel patients on financial obligations, payment plan options, and available assistance programs. - Coordinate with social work, case management, and billing teams to address complex patient financial situations. - Develop and maintain SOPs for financial clearance workflows, including pre-service financial screening and point-of-service collections. - Monitor KPIs including charity care conversion rates, financial assistance enrollment, and point-of-service collection performance. - Ensure compliance with regulatory requirements for financial assistance programs (501(r) regulations, EMTALA). - Annotate AI outputs and provide structured feedback to support AI training datasets. **Requirements** - 5+ years of experience in patient financial counselling, financial clearance, or self-pay revenue cycle management, with at least 2 years in a leadership role. - Deep knowledge of charity care programs, financial assistance eligibility, Medicaid s