Policy Administration & Insurance Operations Manager
Policy Administration & Insurance Operations Manager is an open role at Mercor Experts, available remotely, with pay listed as $80/hr.
Applications open on Mercor Experts’s own site. How we make money.
About this role
**Compensation: all experts are paid a flat $800 upon successful completion of the onboarding process, which we estimate takes approximately 10 hours. After successfully completing onboarding, you will be converted to $80/hour.** ## About the Role Mercor is partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We're hiring Policy Administration and Insurance Operations Managers to design realistic policy-processing and servicing scenarios, evaluate model outputs against established operational standards, and help shape how the next generation of AI reasons about the insurance policy lifecycle. We welcome carrier, MGA, TPA, and insurance-services professionals who have managed or performed policy issuance, endorsements, billing, renewals, cancellations, document production, quality control, or related servicing workflows. ## What You'll Do - Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery - Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks - Write "golden" reference responses at experienced insurance-operations quality - Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards - Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions - Provide written feedback the research team uses to improve model behavior - Participate in onboarding office hours and calibration sessions ## You're a Good Fit If You - Have 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management - Under
Pay
$80/hr
About Mercor Experts
Mercor Experts's connection to Mercor: Direct expert network. Law, medicine, finance, engineering, operations and AI evaluation
Ownership confidence: Confirmed. See the full network profile →
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Frequently asked questions
How do I apply for the Policy Administration & Insurance Operations Manager role at Mercor Experts?
Applications go through Mercor Experts's own portal - HumanSourcer links to the listing and never collects applications or handles hiring. Mercor Experts's access model is "Apply" (Profile / role application). This listing was first seen here on August 29, 2026 and was still live at the last check.
Is the Policy Administration & Insurance Operations Manager role at Mercor Experts remote?
Yes - Mercor Experts lists this role as remote.
What does the Policy Administration & Insurance Operations Manager role at Mercor Experts pay?
Mercor Experts lists this role's pay as $80/hr, quoted from the listing rather than estimated.
What kind of work is Policy Administration & Insurance Operations Manager?
Customer support / ops. Law, medicine, finance, engineering, operations and AI evaluation
Is Mercor Experts a legitimate AI-training platform?
Direct expert network - and that relationship is rated "Confirmed" here because it can be checked against www.mercor.com rather than taken on Mercor Experts's word. Confidence describes how well the ownership is evidenced. It is not a rating of how the platform treats the people who work for it, which no public source covers reliably.
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