Healthcare AI Call Reviewer – Central American Spanish

Healthcare AI Call Reviewer – Central American Spanish About the Role What if your fluency in Central American Spanish and your understanding of how patients really communicate could directly improve AI healthcare tools used by millions? We're looking for careful, detail-oriented QA labelers — fluent in Honduran, Guatemalan, or Salvadoran Spanish — to review and annotate AI healthcare call transcripts. Miami's large and growing Central American community brings exactly the linguistic depth and cultural familiarity this project requires. You'll evaluate real AI-assisted healthcare call transcripts, assessing how well the AI handles patient concerns, manages ambiguous audio, confirms critical patient information, and communicates clearly about scheduling and next steps — all through the lens of authentic Central American Spanish. This is a fully remote, flexible contract role. No prior AI or healthcare industry experience is required — just genuine fluency in Central American Spanish and a systematic, thorough approach to evaluation. Organization : Labelbox Type : Hourly Contract Location : Remote Commitment : Flexible hours What You'll Do Review transcripts of AI-assisted healthcare calls and evaluate interaction quality Assess how the AI handles patient responses, including unclear or difficult audio conditions such as coughs, mumbles, or whispers Identify whether the AI correctly confirms key patient information (date of birth, appointment details, etc.) Evaluate the AI's ability to address patient health concerns while staying within appropriate boundaries Assess the clarity and completeness of information provided to patients about scheduling and next steps Follow detailed annotation guidelines and labeling conventions consistently across all calls Flag instances where the AI response may be unclear or where patient confusion occurs Maintain high accuracy and consistency across large volumes of call transcripts Work independently on your own schedule Who You Are