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Program Lead

Mercor Experts · United States · Customer support / ops

Program Lead is an open role at Mercor Experts, located in United States, with pay listed as $45–$70/hr.

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At a glance

Pay
$45–$70/hrStated by Mercor Experts
Location
United States
Listed
Since Oct 14, last confirmed Oct 22

How the pay compares

This role$70
Mercor Experts median$98
Customer support / ops median$65
All roles median$60

Higher than 55% of the 74 distinct hourly rates advertised for Customer support / ops roles right now. Hourly USD, top of each advertised range, one count per distinct rate. Same method as the Pay Index.

From Mercor Experts’ listing

“Join a leading AI lab's cutting-edge GenAI team to be at the core of the AI revolution, where your expertise fuels the development of the most advanced Large Language Models. Join a leading AI lab's cutting-edge GenAI team and help build foundational AI models from the ground up.”
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Join a leading AI lab's cutting-edge GenAI team to be at the core of the AI revolution, where your expertise fuels the development of the most advanced Large Language Models.

1. Overview

Join a leading AI lab's cutting-edge GenAI team and help build foundational AI models from the ground up. We're seeking talented Program Leads with deep, hands-on experience running AI training data, human data and model evaluation programs to lead large pools of domain experts day to day, turn research inputs into clear guidelines, and elevate the quality and throughput of our AI training data. This is a full-time commitment of 40 hours per week.

This is a W-2 employment position with Cincinnatus LLC, with the opportunity to be placed at a leading AI Lab as part of their extended workforce.

2. Key Responsibilities

  • Lead and coordinate a large pool of domain experts day to day, including onboarding new experts, running calls and weekly reviews, and keeping work moving against deadlines and quality bars.
  • Guide research and product partners to close gaps between program goals and expert output, translating research and leadership inputs into clear, actionable guidelines and task instructions.
  • Track deliverables, throughput and quality metrics in spreadsheets such as Sheets or Excel, and report program status clearly to stakeholders.
  • Evaluate expert submissions and quality trends, identify root causes of quality issues, and provide clear, written feedback that raises the bar across the team.
  • Flag risks and blockers early, propose fixes, and drive them to resolution with research, product and operations partners.
  • Collaborate with research and product partners and other subject matter experts to ensure consistency and accuracy in training data.

3. Core Qualifications

  • Experience as an Expert Program Manager (EPM), program lead or team lead on AI training data, human data or model evaluation projects, at Mercor or at another AI

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Frequently asked questions

How do I apply for the Program Lead role at Mercor Experts?

Applications go through Mercor Experts's own portal - HumanSourcer links to the listing and never collects applications or handles hiring. Mercor Experts's access model is "Apply" (Profile / role application). This listing was first seen here on October 14, 2026 and was still live at the last check.

Is the Program Lead role at Mercor Experts remote?

This role is listed for the United States.

What does the Program Lead role at Mercor Experts pay?

Mercor Experts lists this role's pay as $45–$70/hr, quoted from the listing rather than estimated.

What kind of work is Program Lead?

Customer support / ops. Law, medicine, finance, engineering, operations and AI evaluation

Is Mercor Experts a legitimate AI-training platform?

Direct expert network - and that relationship is rated "Confirmed" here because it can be checked against www.mercor.com rather than taken on Mercor Experts's word. Confidence describes how well the ownership is evidenced. It is not a rating of how the platform treats the people who work for it, which no public source covers reliably.

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