Customer Support Agent (Fluent in Spanish) - Freelance Project
Meridial · Colombia · Customer support / ops
Customer Support Agent (Fluent in Spanish) - Freelance Project is an open role at Meridial, located in Colombia, with pay listed as $5/hr.
Applications open on Meridial’s own site. How we make money.
At a glance
- Pay
- $5/hrStated by Meridial
- Location
- Colombia
- Experience
- Preferred: retirement plan experience, not mandatory
- Education
- Secondary school diploma or equivalent; preferred: degree in business, finance or IT
- Languages
- Fluent English and Spanish
- Work type
- Customer support / ops
- Listed
- Since Jul 19, last confirmed Oct 24
The work
Answer customer questions by phone, email and chat about retirement plans, account integrations and activations, and technical problems.
What you would do
- Support customers in both English and Spanish across calls, email and chat
- Resolve technical problems and pass difficult cases up the chain
- Log and handle customer interactions in Zendesk, Aircall and the internal CRM
You're a fit if you
- are fluent in both English and Spanish
- hold a secondary-school diploma or equivalent
- have a customer-focused approach to support work
Summarised by HumanSourcer from Meridial’s listing. Check the listing before you apply.
How the pay compares
Higher than 1% of the 74 distinct hourly rates advertised for Customer support / ops roles right now. Hourly USD, top of each advertised range, one count per distinct rate. Same method as the Pay Index.
From Meridial’s listing
“Customer Support Agent (Bilingual: English<>Spanish) The Business Context You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen.”
About Meridial: part of Invisible Technologies. See the full profile →
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Frequently asked questions
How do I apply for the Customer Support Agent (Fluent in Spanish) - Freelance Project role at Meridial?
Applications go through Meridial's own portal - HumanSourcer links to the listing and never collects applications or handles hiring. Meridial's access model is "Apply" (Join network / apply to projects). This listing was first seen here on July 19, 2026 and was still live at the last check.
Is the Customer Support Agent (Fluent in Spanish) - Freelance Project role at Meridial remote?
This role is listed for: Colombia.
What does the Customer Support Agent (Fluent in Spanish) - Freelance Project role at Meridial pay?
Meridial lists this role's pay as $5/hr, quoted from the listing rather than estimated.
What kind of work is Customer Support Agent (Fluent in Spanish) - Freelance Project?
Customer support / ops. Law, STEM, finance, coding, linguistics, safety and AI training
Is Meridial a legitimate AI-training platform?
Invisible-powered expert contractor network - and that relationship is rated "Confirmed" here because it can be checked against www.meridial.ai rather than taken on Meridial's word. Confidence describes how well the ownership is evidenced. It is not a rating of how the platform treats the people who work for it, which no public source covers reliably.
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