Operations Associate Specialist - Freelance Project
Operations Associate Specialist - Freelance Project is an open role at Meridial, located in Jamaica, with pay listed as $5/hr.
Applications open on Meridial’s own site. How we make money.
About this role
WHO ARE WE LOOKING FOR? Overview We are seeking a detail-oriented and proactive Operations Agent to join our team. This individual will manage and validate data queues, review supporting documentation, communicate with loan servicers, and collaborate with our client’s teams to ensure seamless operations and client satisfaction. WHAT WILL YOU BE DOING? Day-to-day you will be expected to: Data Validation & Data Entry: Review and validate employee loan information and documentation for accuracy and compliance with program requirements. Ensure data integrity across systems. Review and confirm plan account details and associated documentation. Document Review: Conduct thorough reviews of participant and employer-submitted materials to ensure all data meets operational and compliance standards. Inbox Monitoring: Manage and respond to inquiries in the operations and support inbox, escalating issues as needed. Servicer Communications: Coordinate with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and maintain accurate account records. Invoicing Operations: Support monthly invoicing processes, reconciling data to ensure accurate billing and payment reporting. Cross-Team Collaboration: Work closely with internal departments including Client Services, and Product to improve processes and support client success. Quality Assurance: Maintain high attention to detail and adhere to established workflows to ensure consistent operational excellence. REQUIREMENTS 1-3 years of experience within the operations sector. Familiarity within the financial services industry. Familiarity with Zendesk. Strong verbal and written communication skills for servicer outreach and documentation. Exceptional organizational skills and the ability to manage competing priorities. Willingness to learn, adapt to new challenges, and grow within the role. Experience in high-volume, detail-oriented environments is a plus. Extremely detail oriented, and willing to
Pay
$5/hr
About Meridial
Meridial's connection to Invisible Technologies: Invisible-powered expert contractor network. Law, STEM, finance, coding, linguistics, safety and AI training
Ownership confidence: Confirmed. See the full network profile →
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Frequently asked questions
How do I apply for the Operations Associate Specialist - Freelance Project role at Meridial?
Applications go through Meridial's own portal - HumanSourcer links to the listing and never collects applications or handles hiring. Meridial's access model is "Apply" (Join network / apply to projects). This listing was first seen here on July 19, 2026 and was still live at the last check.
Is the Operations Associate Specialist - Freelance Project role at Meridial remote?
This role is listed for: Jamaica.
What does the Operations Associate Specialist - Freelance Project role at Meridial pay?
Meridial lists this role's pay as $5/hr, quoted from the listing rather than estimated.
What kind of work is Operations Associate Specialist - Freelance Project?
Customer support / ops. Law, STEM, finance, coding, linguistics, safety and AI training
Is Meridial a legitimate AI-training platform?
Invisible-powered expert contractor network - and that relationship is rated "Confirmed" here because it can be checked against www.meridial.ai rather than taken on Meridial's word. Confidence describes how well the ownership is evidenced. It is not a rating of how the platform treats the people who work for it, which no public source covers reliably.
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