HR & People Operations - Decision Makers - ITSM/ESM Research - Canada
Prolific Participants · Remote, Canada · Customer support / ops
HR & People Operations - Decision Makers - ITSM/ESM Research - Canada is an open role at Prolific Participants, available remotely, with pay listed as Up to $200/hr.
Applications open on Prolific Participants’ own site. How we make money.
At a glance
- Pay
- Up to $200/hrEstimate, from Prolific Participants’ own wording
- Location
- Remote
- Time commitment
- Tasks needing up to one hour of focused work
- Experience
- Director level or higher in HR or people operations
- Work type
- Customer support / ops
- Listed
- Since Jul 25, last confirmed Nov 4
As listed by Prolific Participants: “Researchers looking for your skills tend to pay up to $200 per hour .”
The work
Answer researchers' questions about ticketing workflows, employee service needs, HR policy and related processes, drawing on your own expertise.
What you would do
- Answer research questions about ticketing workflows, employee requests and HR policy
- Assess and respond to scenarios using your real-world experience
You're a fit if you
- have director-level or higher experience in HR or people operations
- currently or recently use an IT or enterprise service management platform hands-on
- have helped decide on, deploy or run service management platforms as a key stakeholder
- write clearly and pay close attention to detail
Summarised by HumanSourcer from Prolific Participants’ listing. Check the listing before you apply.
How the pay compares
Higher than 96% of the 79 distinct hourly rates advertised for Customer support / ops roles right now. Hourly USD, top of each advertised range, one count per distinct rate. Same method as the Pay Index.
From Prolific Participants’ listing
“HR & People Operations - Decision Makers - ITSM/ESM Research The role We're looking for HR and People Operations leaders with hands-on experience selecting and using ITSM or ESM platforms to join our Expert Network as subject matter experts.”
About Prolific Participants: how it pays, how to get in, and what to know first. Read the guide →
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Frequently asked questions
How do I apply for the HR & People Operations - Decision Makers - ITSM/ESM Research - Canada role at Prolific Participants?
Applications go through Prolific Participants's own portal - HumanSourcer links to the listing and never collects applications or handles hiring. Prolific Participants's access model is "Waitlist" (Join waitlist / register). This listing was first seen here on July 25, 2026 and was still live at the last check.
Is the HR & People Operations - Decision Makers - ITSM/ESM Research - Canada role at Prolific Participants remote?
Yes - Prolific Participants lists this role as remote.
What does the HR & People Operations - Decision Makers - ITSM/ESM Research - Canada role at Prolific Participants pay?
Prolific Participants indicates Up to $200/hr for this role, but hedges the figure rather than committing to it. Treat it as an indication: HumanSourcer flags hedged pay instead of presenting it as a firm rate, and the listing's own wording is quoted in the Pay section above.
What kind of work is HR & People Operations - Decision Makers - ITSM/ESM Research - Canada?
Customer support / ops. Research studies, behavioural data and AI evaluation/training tasks
Is Prolific Participants a legitimate AI-training platform?
Direct participant marketplace and expert network - and that relationship is rated "Confirmed" here because it can be checked against www.prolific.com rather than taken on Prolific Participants's word. Confidence describes how well the ownership is evidenced. It is not a rating of how the platform treats the people who work for it, which no public source covers reliably.
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