IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Nottingham, UK
IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Nottingham, UK is an open role at Prolific Participants, available remotely, with pay listed as Up to $200/hr.
Applications open on Prolific Participants’s own site. How we make money.
About this role
IT & Technology - Decision Makers - ITSM/ESM Research The role We're looking for IT and Tech Leaders with hands-on experience selecting and using ITSM or ESM platforms to join our Expert Network as subject matter experts. If you have the necessary experience, we'll send you a quick 10- to 15-minute test to assess your skills and suitability for our research tasks. If successful, you'll be invited to join Prolific as a participant, where you'll get paid to share your expertise with researchers and organisations who need real-world IT insight. Researchers looking for your skills tend to pay up to $200 per hour . You must be prepared to complete paid tasks that require one hour of uninterrupted work, though many are shorter. What you’ll bring Professional Experience: Director-level or above experience in IT, Technology, IT Operations, or a related function Domain Knowledge: deep background in one or more areas such as IT Service Management, IT Operations, or Enterprise Service Management ITSM/ESM Experience: current or recent hands-on use of an ITSM or ESM platform such as Jira Service Management, Freshservice, ServiceNow, Atomicwork, or Moveworks Decision-Making: experience as a decision maker or key stakeholder for ITSM/ESM platform selection, implementation, or management Analytical Thinking: the ability to draw on complex IT service workflows and ticketing experience to answer research questions and provide clear, nuanced expert insight Communication: exceptional written communication skills and a high level of attention to detail when responding to questions on IT policy, compliance, or service management topics A PayPal account to receive payment from our clients What you’ll be doing in the role Answering Research Questions: share your expert perspective on topics such as internal ticketing workflows, employee service requests, IT policy, and IT operations processes Scenario Review: apply your real-world experience to assess and respond to IT and service manageme
Pay
Up to $200/hr
As listed by Prolific Participants: “Researchers looking for your skills tend to pay up to $200 per hour .”
About Prolific Participants
Prolific Participants's connection to Prolific: Direct participant marketplace and expert network. Research studies, behavioural data and AI evaluation/training tasks
Ownership confidence: Confirmed. See the full network profile →
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Frequently asked questions
How do I apply for the IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Nottingham, UK role at Prolific Participants?
Applications go through Prolific Participants's own portal - HumanSourcer links to the listing and never collects applications or handles hiring. Prolific Participants's access model is "Waitlist" (Join waitlist / register). This listing was first seen here on July 25, 2026 and was still live at the last check.
Is the IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Nottingham, UK role at Prolific Participants remote?
Yes - Prolific Participants lists this role as remote.
What does the IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Nottingham, UK role at Prolific Participants pay?
Prolific Participants indicates Up to $200/hr for this role, but hedges the figure rather than committing to it. Treat it as an indication: HumanSourcer flags hedged pay instead of presenting it as a firm rate, and the listing's own wording is quoted in the Pay section above.
What kind of work is IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Nottingham, UK?
Research / analysis. Research studies, behavioural data and AI evaluation/training tasks
Is Prolific Participants a legitimate AI-training platform?
Direct participant marketplace and expert network - and that relationship is rated "Confirmed" here because it can be checked against www.prolific.com rather than taken on Prolific Participants's word. Confidence describes how well the ownership is evidenced. It is not a rating of how the platform treats the people who work for it, which no public source covers reliably.
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