Quality Manager

About Turing: Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview Lead the quality strategy for large-scale AI training data and annotation programs. You will define quality standards, manage quality teams, oversee audits, and ensure accurate, consistent, and timely delivery in a fast-paced environment with tight turnaround times. Key Responsibilities Define quality standards, metrics, and targets across data types. Build and lead Quality Leads and QA teams. Develop audit, sampling, calibration, and escalation frameworks. Lead client quality reviews and manage quality-related escalations. Partner with Project Leads to balance quality, speed, and cost. Identify root causes and implement lasting improvements in processes, training, and guidelines. Monitor quality reports and drive corrective actions. Required Qualifications 8+ years of experience, including 4+ years leading teams. Strong experience in quality management and high-volume operations. Proven ability to design and scale quality systems. Excellent analytical, communication, and stakeholder-management skills. Experience leading managers or team leads. Experience in annotation, data labeling, AI training data, multimodal, or LLM evaluation projects is preferred. Offer Details: This is a project-based role involving a defined number of evaluation tasks. Each task will involve comparing multiple chatbots and providing a final assessment. Work Schedule: Five working days per week, including weekends as required, with two weekdays off. Work Hours - 7am-4pm PST Duration: 16 weeks.