Online Ordering Specialist - Freelance Project

About this role

<h3><strong>Project Overview</strong></h3> <p>We are sourcing independent Online Ordering Implementation Experts to provide onboarding and technical consultation for a digital commerce project. As restaurants and merchants increasingly adopt direct, commission-free online ordering platforms, their success depends on seamless integration and brand consistency. The objective of this project is to autonomously guide merchants through the setup of their Online Ordering pages, ensuring correct integration with their existing websites, Google My Business (GMB), and Google Food Ordering (GFO).</p> <h3><strong>Project Deliverables & Scope</strong></h3> <p>Operate autonomously to manage merchant implementations and provide technical guidance. Expected deliverables include:</p> <ul> <li><strong>Implementation & Integration:</strong> Guiding merchants through full setup sessions to ensure high-quality Online Ordering implementations, including testing links and integrating them into current websites, GMB, and GFO.</li> <li><strong>Brand Customization & Web Development:</strong> Assisting merchants in building new websites when needed or customizing existing pages to reflect their visual identity and meet strict design standards.</li> <li><strong>Technical Troubleshooting & POS Integration:</strong> Independently processing complex integrations (such as Toast POS) and dual menus, ensuring all ordering links are fully functional and resolving any technical barriers.</li> </ul> <h3><strong>Required Expertise</strong></h3> <p>To successfully fulfill the deliverables of this project, Contractors must possess a strong blend of technical agility and virtual client engagement experience.</p> <p><strong>Core skillset includes:</strong></p> &l