Customer Success Engineer (LatAm)
Mercor Experts · Remote · Writing / editing
Customer Success Engineer (LatAm) is an open role at Mercor Experts, available remotely, with pay listed as $35,000–$50,000/yr.
Applications open on Mercor Experts’ own site. How we make money.
At a glance
- Pay
- $35,000–$50,000/yrStated by Mercor Experts
- Location
- Remote
- Time commitment
- 6 days a week, remote, with substantial Pacific Time overlap
- Languages
- Native-level English (writing)
- Work type
- Writing / editing
- Listed
- Since Jul 20, last confirmed Nov 3
The work
Answer help requests from platform users who have problems or questions.
What you would do
- Reproduce user-reported bugs and track down their root causes
- Debug production problems by examining logs, telemetry, network traffic and databases
- Escalate genuine engineering defects and resolve other cases through configuration changes or user guidance
You're a fit if you
- currently live in Latin America
- write in English at a native level
- can work hours that largely overlap with Pacific Time
- keep a positive, energetic tone
Summarised by HumanSourcer from Mercor Experts’ listing. Check the listing before you apply.
From Mercor Experts’ listing
“Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking our AI-led interviews, accepting offers on our platform, and getting paid for their hard work.”
About Mercor Experts: how it pays, how to get in, and what to know first. Read the guide →
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Frequently asked questions
How do I apply for the Customer Success Engineer (LatAm) role at Mercor Experts?
Applications go through Mercor Experts's own portal - HumanSourcer links to the listing and never collects applications or handles hiring. Mercor Experts's access model is "Apply" (Profile / role application). This listing was first seen here on July 20, 2026 and was still live at the last check.
Is the Customer Success Engineer (LatAm) role at Mercor Experts remote?
Yes - Mercor Experts lists this role as remote.
What does the Customer Success Engineer (LatAm) role at Mercor Experts pay?
Mercor Experts lists this role's pay as $35,000–$50,000/yr, quoted from the listing rather than estimated.
What kind of work is Customer Success Engineer (LatAm)?
Writing / editing. Law, medicine, finance, engineering, operations and AI evaluation
Is Mercor Experts a legitimate AI-training platform?
Direct expert network - and that relationship is rated "Confirmed" here because it can be checked against www.mercor.com rather than taken on Mercor Experts's word. Confidence describes how well the ownership is evidenced. It is not a rating of how the platform treats the people who work for it, which no public source covers reliably.
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